User Experience Researcher

Technology · Morristown, New Jersey
Department Technology
Employment Type Full-Time (US)
Minimum Experience Mid-level

SoHo Dragon represents a Fortune 500 Financial Technology firm with offices in Morristown, NJ that needs to hire a User Experience Researcher for a full time opportunity.

As a User Experience Researcher, you can look forward to...
- Immersing yourself in our customers journey to identify the largest pain points and ideas for new, high-impact directions for our products
- Collaborating with product managers throughout scoping and researching a new project to make sure we are solving the underlying problems for our users
- Performing usability testing with end users before new features go live in our software and mobile app
- Running pilot programs for new product launches, and communicating findings back to our product and engineering teams

You are the kind of person who...
- Likes to see a project through to completion, from developing the initial research plan to supporting the product and engineering teams through the final product launch
- Is known for their storytelling abilities, and can help a CEO or a junior software developer understand the value of research findings
- Launches and iterates quickly, learning from each cycle of feedback
- Has experience building user personas, prototyping, and planning remote studies
- Strives in a collaborative, agile software engineering environment

Basic Requirements
- Bachelors Degree
- 3-7+ years performing user research (level and title will be commensurate with years of experience)

Preferred Qualifications
- Masters degree or certificate/bootcamp in a human-centered design, UX research, or similar program
- Financial Technology, Payments, Banking, or Financial Services industry experience
- Experience with incorporating quantitative and qualitative methodologies

Minimal travel required. One to three domestic trips per year.

Thank You

Your application was submitted successfully.

  • Location
    Morristown, New Jersey
  • Department
    Technology
  • Employment Type
    Full-Time (US)
  • Minimum Experience
    Mid-level