Business Analyst – Global TechOps

Technology · New York, New York
Department Technology
Employment Type Contractor
Minimum Experience Experienced

SoHo Dragon represents a large non-profit client that needs to hire a Business Analyst – Global TechOps for a remote opportunity.


The Ideal Candidate will:



  • IMPORTANT -- Be a great communicator as there are a variety of non-technical business stakeholders that this person would interface with on a regular basis. This role will also provide
  • support to our technology organization, but the priority will be supporting our Global Operations department.
  • Be user/customer focused and highly proficient in developing and evaluating requirements and technical specifications to ensure quality of project deliverables into production and provide a positive customer experience
  • Translate business needs into detailed software requirements and support tasks utilizing Agile/Scrum and Waterfall methodologies
  • Have the ability to simplify detailed project and process information in order to effectively communicate technical information verbally and in writing
  • Understand Business Analysis and QA processes, best practices and deliverables
  • Have strong facilitation skills to lead discussions across multiple groups and liaison between
  • Understand Business Analysis and QA processes, best practices and deliverables
  • Have strong facilitation skills to lead discussions across multiple groups and liaison between stakeholders and technical teams
  • Foster a team atmosphere and encourage team members to contribute to innovative solutions
  • Have outstanding interpersonal, communication and coordination skills and the ability to take command/charge of requirements sessions if they begin to digress or go off-topic
  • Have a strong drive to complete commitments even when faced with ambiguity
  • Have the ability to work with a fast-paced project with several cross-functional stakeholders
  • Be able to work on multiple tasks/projects at a time and move from one project to the next
  • Be able to work independently with minimal supervision and within tight deadlines
  • Have experience with Jira/Confluence for managing requirements and issue tracking.



Requirements:

  • Bachelors’ degree in an Information Systems related field or equivalent work experience such as Business Analytics, Operations Analytics or ProductDevelopment
  • At least 5 years of IT business analysis experience working with software engineering and product development teams to build dynamic web-based solutions
  • Industry best practice qualifications (ITIL, PMI-ACP, CSM, CSPO) are highly desired
  • Experience working with the systems development lifecycle utilizing Agile, Scrum and Waterfall methodologies
  • Experience of initiating and driving projects to completion
  • Experience with data visualization tools such as Tableau or packages in R/Python
  • Experience with reporting systems and data pipeline architecture
  • Knowledge of multiple technology platforms and software such as Microsoft Office Applications, JIRA, Confluence, .NET, HTML, SQL and JavaScript
  • Advanced experience analyzing business requirements, process flows and use cases to identify opportunities to streamline business processes in accordance with risk management framework and regulatory requirements.
  • Advanced ability to independently work to gather business requirements, process flows and use cases to develop and deliver on business capabilities within the approved methodology, writing user stories, and following the development process through user story acceptance.
  • Experience in analyzing business requirements and ability to identify opportunities to drive decisions and streamline business processes in accordance with risk management framework and regulatory requirements.
  • Strong written and verbal communication skills and presentation skills
  • Strong analytical, problem-solving and synthesizing skills
  • Strong organizational and time management skills

Thank You

Your application was submitted successfully.

  • Location
    New York, New York
  • Department
    Technology
  • Employment Type
    Contractor
  • Minimum Experience
    Experienced