DevOps Manager

Technology · New York, New York
Department Technology
Employment Type Full-Time (US)
Minimum Experience Experienced

SoHo Dragon represents an investment bank that needs to hire a Production Support Manager for a full time position direct with the bank.


No sponsorship is available at this time

Applicants must be willing to work onsite in midtown Manhattan 2 or 3 days a week



More than 5 years of experience in an application support or dev ops

Thorough knowledge if incident/problem/change processes

Continuously adopt a pragmatic, flexible and responsive approach

Hands on experience of automation


CICD tooling such as GIT/Ansible/Jenkins/Nexus

Unix/Linux, Windows Server/Desktop, Networks, Database, Web, SAN/NAS)

Wireshark, network protocols

Good understating of Agile software development

ITIL certified


The team is responsible for production support of the product as well as integrating software changes into the enterprise environment as part of ongoing project work

Data analysis of platform health and looking for opportunities to optimize systems

Proactive engagement with the development teams on features and bug reporting on the FX platform or similar platform

Deployment and maintenance of all applications of the FX platform or similar platform

Gain an in-depth knowledge of the unit's processes and ensure compliance with these processes with strong focus on driving down incidents and problems while delivering changes

Drive to fully automate operational processes through standard toolsets

Proactively identify operational risks

Provide short term solutions whilst tracking and driving long term resolution

Ensure compliance with risk and security policies

Act as operational SME for the product while also gaining a strong understanding of the underlying infrastructure and operations toolset

Provide operational impacts and inputs into architectural design

Represent the application stack at unit meetings such as the CAB, incident review, problem review

Support development changes, providing accurate estimates for time and capital costs, attending project meetings and analysing impact for proposed project work and meeting deadlines

Develop an understanding of procedures and SLAs for all services


Thank You

Your application was submitted successfully.

  • Location
    New York, New York
  • Department
  • Employment Type
    Full-Time (US)
  • Minimum Experience