Murex Overnight Support Role - Tokyo Trading

Technology · New York, New York
Department Technology
Employment Type Contractor
Minimum Experience Experienced

SoHo Dragon represents an investment  bank with offices in Midtown Manhattan that needs to hire a Murex Overnight Support Role. 

  • Interview process will consist of multiple phone screens and or video conference calls
  • W2/1099/C2C are accepted.



Typical support activities in a support role

  • End User Support: capture, investigate, communicate, track, resolve application issues (break/fix), adhoc queries, transaction investigations, reconciliation, order checks and replays, static data updates, EOD reporting, access and entitlements
  • Event Management: Health checks, monitoring of application dashboards, alert response, investigation, monitoring tool implementation, maintenance and config changes, batch exceptions
  • Incident Management: Manage requests, incidents, outages, communication and escalation.
  • Problem Management: Metrics, reporting, trending, driving Stability and continuous improvement
  • Change Management: Release and deploy, CAB review and approval for all production change, Acceptance into Service standards, act as gatekeeper to prod
  • Capacity Planning & Preventative Actions: Metrics and reporting, design, testing, provisioning, data archiving (shared with Dev and Infra teams )
  • Configuration Management: Documentation, asset and inventory management, production hygiene
  • Recoverability: DR, resiliency, testing, data restoration
  • Batch: setup and management, drive optimization
  • Audit and Compliance: Audit response and investigation.

Minimum Requirements for Murex Back Office Support Analyst Role (must meet all)

  • Strong knowledge of Fixed income, Interest Rate Derivatives, FX, Futures, Options products
  • 3 or more years’ experience supporting Operations, Middle and Back office teams on Trade booking, Payments, Settlements, Collateral, Cash Flows, Regulatory reporting, etc.
  • 3 or more years’ experience supporting or developing Murex Back Office modules including MxML Exchange Workflows, OSP smart queues, Markitwire, Marginsphere and similar Interfaces in Murex Production Environment
  • 3 more years’ experience handling Technical and Functional issues related to Murex Interfaces, MLC, Datamart & Reporting
  • 3 or more years’ experience developing/configuring Murex processing scripts, reports and batch feeders
  • Basic Linux, vi, SQL and any scripting language (Shell, Perl, Java, Python, etc.)


Additional Desired Skills (should have most)

  • 3 or more years’ in an Level 2 production electronic trading application support role (Market data, Pricing, OMS, Execution Booking, Position keeping, Risk platforms, etc.)Any enterprise batch scheduler software experience (i.e. Control-M, Autosys or Tidal)
  • Understanding and Debugging shell and perl scripts on production and test environments
  • Working knowledge of underlying infrastructure and interoperability (servers, storage, network, middleware)
  • Working knowledge of basic ITIL Service management practices (Event, Incident, Problem and Change management)
  • Japanese speaking is a plus

Thank You

Your application was submitted successfully.

  • Location
    New York, New York
  • Department
  • Employment Type
  • Minimum Experience